You Must See, It Is All About ISC! Infographic


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If you want to win today, and by win I mean grow your market share, delight your customers, create innovation and have experiences internally and externally that are exceptional, it requires great ISC.

Companies around the world spend billions on their competitive strategies and talent management initiatives. In my mind, many do not achieve their optimal results because those organizations are not focusing on ISC.

How is your company’s ISC?

You see, if you don’t have high levels of ISC it is almost impossible to create exceptional customer experiences, expand your market share and create innovation.

I challenge you to look at the leading organizations. The ones that receive the accolades from their customers and the press, as well as the markets. Take a look at those winning companies and analyze their ISC.

I guarantee in every one of these best of breed organizations there is intense internal service cooperation.

The best companies know that they first must have great internal service from work group to work group and department to department to consistently create exceptional experiences for their external customers.

So, I hope you see that if you want to win, it is all about ISC.

Click here to view the info graphic below:


Republished with author's permission from original post.

Peter Psichogios
Peter Psichogios is the President of CSI International Performance Group whose mission is to help companies create engaging employee and customer experiences. Prior to joining CSI International Peter served as an executive member of one of the largest Instructional System Association companies in the world. In this capacity, he led all the front-end analysis and worked directly with Dr. Ken Blanchard. Peter has been fortunate to work with the who's who of the Fortune 500, helping them deliver innovative learning, engagement and recognition solutions.


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