What Qualifications Do You Have that Make You A Customer Service Guru/Expert


Share on LinkedIn

…and take money from people for providing advice, consulting, and speaking services to companies (or to customers)?

That’s the question I’m wondering about, and no, I don’t actually have an answer and I don’t even know what the answers might look like. So I’d like to hear from you.

There’s a social media related group on LinkedIn that occasionally has some useful material, and Dave Waters posted a question which tweaked asking a similar one for customer service. Here’s the title of his post:

For the people who are or claim to be Social Media Consultants/Gurus, why would people want to hire you? What differentiates you from others. What have you done to get this title?

It’s a little different from my question, but no worries. Any answers you might have that fit into the vicinity would be great.

(In case you are interested here’s Dave’s entire post and the comments. Dave’s good!

Ok, folks let’s hear from you. There’s no wrong answers.

Republished with author's permission from original post.

Robert Bacal
Robert began his career as an educator and trainer at the age of twenty (which is over 30 years ago!), as a teaching assistant at Concordia University. Since then he as trained teachers for the college and high school level, taught at several universities and trained thousands of employees and managers in customer service, conflict management and performance appraisal and performance management skills.


Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here