Top 20 Dynamics CRM Industry Solutions

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I love lists. Rolling Stone’s list of the Beatles Top 100 songs, baseball statistics like the Top 100 Hitting Charts, Bridget’s list of things to know, biggest cities, top 10 towns named after elements, lists of lists (those would be meta-lists, I believe)…they’re just so much fun to read, memorize, forget, and use as fodder for cocktail party conversation.

Building lists, on the other hand, can be a lot of work. So I’m always grateful when somebody else takes the time to create a good one. And better yet when it’s about a CRM topic. For example, Lauren Carlson of the Software Advice Blog recently published an excellent article containing a list, Microsoft Dynamics CRM Industry Solutions: Our 20 Favorites

I provide a summary version next, but you should read Lauren’s article. She actually researched the industries, surveyed CRM ISVs to find out who had developed CRM add-ons for each vertical, and wrote excellent summaries of the ones she included.

Industry Vendor Application
1. Advertising InterDyn DynamicsADvantage
2. Agriculture Atrio Systems CRM for Livestock
3. Automotive Quorum Exellerator auto dealer management system
4.Construction KMS Project-CRM 4.0 for the construction industry
5. Distribution Infosys CRM Wholesale Distribution System
6. Financial Services Galeforce Microsoft CRM for Financial Services
7. Healthcare ePartners MD Dynamics CRM for Healthcare
8. Hospitality/Travel IQubz Hospitality CRM
9. Insurance VUE Software IncentivePoint for insurance companies
10. Legal Client Profiles CRM4Legal
11. Non-Profit Axem Vital DB CRM solution
12. Pharma ePartners contact management and call center support
13. Public Sector Eskel Porter Public Records Tracker
14. Real Estate Ascendix Real Estate Advantage
15. Retail Nodus Technologies CRM Charge for retail organizations

If you or your firm provides services around Dynamics CRM, you’re probably aware that Microsoft’s current big push is to “verticalize” its partner community. Lauren’s research is timely in this regard. At the risk of sounding like a cheesy Convergence pickup line, what’s your vertical?

Personally, my verticalization is still a work in progress. I want to service a vertical that is fast-growing, enjoys high margins, has not yet widely adopted CRM, and in which there is very little competition. I’m conducting an exhaustive search and I haven’t yet found just the right one. If you’ve already found the perfect vertical and want to share it with me, I promise I won’t tell anybody else. In the meantime, if you’re still searching like I am, here’s my own personally compiled meta-list of my favorite top 5 articles containing lists of the fastest growing industries:

Republished with author's permission from original post.

Richard Knudson
Richard Knudson is a Dynamics CRM consultant and instructor, and has a special interest in cloud computing and helping organizations realize the potential of social CRM. His company, IMG, specializes in helping businesses implement and customize the Dynamics CRM platform.

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