The Secrets to Creating Magical Experiences


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As I have written about, it is not hocus pocus, it’s customer focus.

I believe deeply that all except a select few products and services are being commoditized.

Further, I believe that the best and brightest organizations are those that focus on creating sustainable advantage through the experiences they create.

If you think about it, however, the same holds true for individuals.

Those individuals who create the best experiences are the ones who will get the promotions and opportunities. It’s only logical.

The organizations that create the best experiences will get the best loyalty and the most net promoters. It’s only logical.

If you want to be a leader, click here to view the info graphic below for secrets to creating magical experiences.

P.S. If you haven’t figured it out, these are not secrets, but common truths.

Magical Experiences

Republished with author's permission from original post.

Peter Psichogios
Peter Psichogios is the President of CSI International Performance Group whose mission is to help companies create engaging employee and customer experiences. Prior to joining CSI International Peter served as an executive member of one of the largest Instructional System Association companies in the world. In this capacity, he led all the front-end analysis and worked directly with Dr. Ken Blanchard. Peter has been fortunate to work with the who's who of the Fortune 500, helping them deliver innovative learning, engagement and recognition solutions.


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