The Future Employee Must Posses the Skill and Will to Learn


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Thomas Friedman recently wrote an article for the NYT titled, “Need a Job? Invent It” which addresses how our educational institutions are not teaching students the skills that value most. He goes on to point out that in today’s economy there is no such thing as a high-wage, middle-skilled job. Things are changing quickly and by time most students graduate from college the things they studied have evolved. What’s more common is that the jobs people are going to school for haven’t really been invented yet.

I went to school at UCSC and graduated with a double major in business management economics and psychology. When I was in school social media, enterprise social software, emergent collaboration, and anything related to the future of work was not taught. Facebook was just getting started, Twitter didn’t exist and neither did many of the enterprise collaboration platforms such as Jive, Yammer, Chatter, and dozens of others.

Experience used to the the hot commodity to get a good job. When I graduated from UCSC even the entry level jobs I was applying for were asking for 2-3 years of experience and these were basic jobs. I was always candid during my interviews and told the people interviewing me that even though I may not know how to do something that I’m sure I could figure it out. Experience, experience, experience, that’s all I would ever hear.

Today experience is no longer the primary commodity. Things are changing and evolving so quickly that experience is becoming less and less relevant. New jobs are emerging that didn’t exist a few years ago and so experience for them is irrelevant. Instead what is more valuable today is the ability to learn new things and then apply them in order to solve problems. Anyone with an internet connection has access to limitless information to help them learn about anything and everything they want. However as Friedman points out in his article, we spend too much time getting people to be college ready instead of innovation ready.

According to Friedman:

“Today because knowledge is available on every Internet-connected device, what you know matters far less than what you can do with what you know. The capacity to innovate — the ability to solve problems creatively or bring new possibilities to life — and skills like critical thinking, communication and collaboration are far more important than academic knowledge. As one executive told me, ‘We can teach new hires the content, and we will have to because it continues to change, but we can’t teach them how to think — to ask the right questions — and to take initiative.”

The future employee must have the skill and will to learn.

Republished with author's permission from original post.

Jacob Morgan
I'm a best-selling author, keynote speaker, and futurist who explores what the future of work is going to look like and how to create great experiences so that employees actually want to show up to work. I've written three best-selling books which are: The Employee Experience Advantage (2017), The Future of Work (2014), and The Collaborative Organization (2012).


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