Ten statistics reveal why employee engagement is more important than ever


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The workplace is changing . . .

One could make the assertion that workplace has changed more in the last five years than it has in the previous 25. Seismic shifts in technology, social media and management have drastically changed how we work. Combine all this change with record levels of disengagement. According to Gallup, over 23 million U.S. workers are actively disengaged.

Let’s look at 10 compelling reasons to invest in employee engagement:

10. Dollars and sense

growthIf organizations increased investment in a range of good workplace practices which relate to engagement by just 10%, they would increase profits by $2,400 per employee.

Less than one in 10 middle managers deemed the quality of their management training to be excellent. (Source: Accenture)

9. People are people

barrierEngagement and involvement are critical in managing change at work; 9 out of ten of the key barriers to the success of change programs are people related. (Source: PwC)

Seventy five percent of leaders have no engagement plan or strategy even though 90% say engagement impacts on business success. (Source: ACCOR)

8. Triple your pleasure

tripleEngaged organizations grew profits as much as three times faster than their competitors. They report that highly engaged organizations have the potential to reduce staff turnover by 87% and improve performance by 20%. (Source: Corporate Leadership Council)

7. I’ve got a problem with my boss

75%?80% of people leave jobs because of relationship issues. (Source: Saratoga Institute)
75% of people voluntarily leaving jobs don’t quit their jobs; they quit their bosses. (Source: Roger Herman)

6. Is it ignorance or apathy?

I don’t know and I don’t care. 69% of US employees are either “not engaged,” or are “actively disengaged.” (Source: Gallup)


5. What’s your Return on Engagement?

Less than 50% of chief financial officers appear to understand the return on their investments in human capital. (Source: Accenture)

4. Show me the plan

Based on a recent study by Chris Zook, only 40% of the workforce knew about the corporation’s goals, strategies and tactics. (Source: Bain)

recognition3. Recognition matters

43% of high engaged employees receive feedback at least once a week compared to only 18% of employees with low engagement. (Source: Towers Watson)

2. Moving the needle

Earnings per share (EPS) growth of 89 organizations found that the EPS growth rate of organizations with engagement scores in the top quartile was 2.6 times that of organizations with below?average engagement scores. (Source: Gallup)

and the #1 reason for paying attention to employee engagement:

trust1. Sincerity and trust

Of seventy five possible drivers of engagement the one that was rated as the most important was the extent to which employees believed that their senior management had a sincere interest in their well?being. (Source: Towers Watson)

Today’s Lagniappe (a little something extra thrown in for good measure) – Speaking of engagement, here is a classic marriage proposal:

Images courtesy of FreeDigitalPhotos.net

Republished with author's permission from original post.

Stan Phelps
Stan Phelps is the Chief Measurement Officer at 9 INCH marketing. 9 INCH helps organizations develop custom solutions around both customer and employee experience. Stan believes the 'longest and hardest nine inches' in marketing is the distance between the brain and the heart of your customer. He is the author of Purple Goldfish, Green Goldfish and Golden Goldfish.


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