TD Bank takes the hassle out of ATM fees by giving back


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#574 in the Project submitted by Jeff Day:

atm fees“I’ve got a couple of Purple Goldfish Ideas… To add to TD Bank (an example on your site) I love the fact that they reimburse all ATM fees at the end of the month – it allows me to use ATM I want without feeling like I’m being cheated out of money (even though these fees are only a couple of dollars).”

Here are the other PG’s associated with TD Bank:

#454. Open 7 days in an effort to be America’s Most Customer Friendly bank

#455. Green pens with the TD Bank logo. They can be found everywhere . . . from a local restaurant to large scale charity event

#456. Penny Arcade. The first thing you see when you walk through the door. Change your pennies into dollars for free. Customers and Non Customers are welcome

#457. No barriers between you and the tellers within the bank. This promotes a friendly atmosphere

#458. Green lollipops for the kids and dog biscuits for Rover . . . everyone leaves with a smile on their face and a wagging tail

Today’s Lagniappe (a little something extra for good measure) – Funny ATM prank . . .

What’s YOUR Purple Goldfish? Help us find 1,001 examples. Only 385 to go . . .

Republished with author's permission from original post.

Stan Phelps
Stan Phelps is the Chief Measurement Officer at 9 INCH marketing. 9 INCH helps organizations develop custom solutions around both customer and employee experience. Stan believes the 'longest and hardest nine inches' in marketing is the distance between the brain and the heart of your customer. He is the author of Purple Goldfish, Green Goldfish and Golden Goldfish.


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