#87 in the Project was submitted by Jennifer Phelps:
Our local mexican restaurant ‘Los Cabos’ in Norwalk has complimentary chips. That’s pretty regular fare for a Mexican joint, but this small touch takes it a step further. First – the chips always come out piping hot. Second – each person at the table gets there own salsa bowl in which you can dole out your salsa via a handy little salsa carafe.
Today’s Lagniappe (a little something extra thrown in for good measure) – Here’s a couple minutes on Los Cabos:
How do you stand out in the sea of sameness like Los Cabos? How do you win repeat customers and influence word of mouth? Are you Giving Little Unexpected Extras?
What’s Your Hot Chips or G.L.U.E?
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