There can be no doubt that trust in leadership has a massive impact on workplace culture and business results. Employees that trust their leadership team are more loyal and efficient in their jobs. In fact, according to Gallup’s State of the Global Workforce report, a solid foundation of trust can lead to increased productivity, profitability and lower turnover. But are leaders today really inspiring trust?
The results of our 2013 Global Leadership Pulse Survey say no.
We conducted an online survey of over 1000 business leaders and employees to get their views on trust and engagement in the workplace. Of the nearly 250 employees who responded, only 23 percent said that they trust their leaders more now than they did in the past, but nearly 70 percent of employees and 74 percent of leaders said that trust is more important now than in the past. So while all parties involved agree that trust is vital, trust is actually eroding. How are leaders eroding this trust and what suggestions to employees have for them to repair it? Check out our brand new research report and infographic to find out.
What are some ways that a boss has either gained or lost your trust? As a leader, how have you built trust on your team? Leave your story in the comments or join the conversation on Twitter, Facebook, LinkedIn or Google+, and be sure to use the hashtag #trustgap.