Is Privacy a Lost Cause?


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No doubt privacy has been quite a controversial and popular topic as of late, especially when it comes to Facebook. The common thread that we hear about is that people want to own their information and control it. We don’t want advertisers to take our public information and use it as a way to market or advertise to us. Sites like Facebook are making our personal information more and more accessible to the world and the world is fighting back to keep things private and secure. Is it only a matter of time before privacy becomes a non-issue? I read an article recently which actually shocked me quite a bit (I tried to find the article but unfortunately I couldn’t). The article profiled heavily trafficked large websites (for example ESPN, Conde Nast Properties, Yahoo, and many many others) and found all of these sites were infected with specific tracking programs (unbeknown to the companies) which were embedded via advertising on the site. In many cases there were dozens and even hundreds of tracking programs placed onto a single site. Again, these large sites had NO IDEA these programs were installed collecting customer information. Oftentimes companies say they don’t collect information about people who visit or participate on a particular site but it’s not always the company you need to worry about but the third party folks out there that are operating incognito. Once your information is already mined and collected it’s out, that’s it, nothing you can do.

So the question is will privacy really matter in the future? With over 550 million users world wide on Facebook there is clearly A LOT of information that exists on all of us, and that’s just Facebook. What happens when the users base crosses the 1 billion mark? What about 2 billion? Information is being mined, gathered, and analyzed by hundreds of companies and platforms from basic monitoring tools to more sophisticated programs. I think we may get to a point where the privacy battle is no longer going to matter, it’s just going to be accepted that whatever you put online is going to be public for the world to see or use. If you want to think about something really scary, think about much information your phone knows about you (moreso if it’s a smartphone). Your phone is the closes thing you can come to walking around with a micro-chip installed in your body which collects everything from your physical location to your personal preferences.

It’s already quite amazing what you can do online to find people. A basic Google search will tell me pretty much anything I need to know about you…literally.

There are two types of privacy concerns in my opinion. Anonymous privacy and personal privacy.

Anonymous privacy is where sites collect your information such as demographics, purchasing behavior, and sites visited but do not tie it back to you as an individual. Instead this information is used to put you into a “bucket” with other people like you so that you can receive more targeted marketing.

Personal privacy is where sites collect your information but are able to collect everything about you as an individual, meaning you are not anonymous. The company knows that “Jacob Morgan” visited X, purchased Y, lives on Z, likes Q, etc. This is the type of privacy concern which people are obviously having the biggest issue with but again, I think it’s probably a fruitless battle in the long run.

There are simply too many people sharing information online and too many companies mining and going through that data to have it stay private forever. However, this does bring up the possibility of a new business model which is buying back your privacy or your life online. So for example, would pay $10/month to keep your information secure and private so that nobody can publicly search, mine, or access your information? I ask this question at conferences when I speak and every time I get more and more people that raise their hands.

Recently the Chief of Interpol had his Faccebook page hacked and had confidential information stolen. Not too long ago we also saw a woman lose her medical benefits over Facebook pictures that she posted. She was apparently depressed but the insurance company saw pictures of her on Facebook relaxing on the beach and deemed her NOT depressed as a result.

What do you think? What’s going to happen with privacy in the future? Is this a battle worth fighting or are we simply delaying the inevitable?

At this point I think the best way to ensure your privacy is by moving to a remote island with all your friends and family where you can grow your own food and sustain yourself without any type of technology…maybe just an Iphone…oh wait, darn it!

Republished with author's permission from original post.

Jacob Morgan
I'm a best-selling author, keynote speaker, and futurist who explores what the future of work is going to look like and how to create great experiences so that employees actually want to show up to work. I've written three best-selling books which are: The Employee Experience Advantage (2017), The Future of Work (2014), and The Collaborative Organization (2012).


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