Happy Customer Service Week!


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At RightNow our mission is to rid the world of bad experiences. Once a year there is a week dedicated to those who champion a similar mission:  Customer Service Week.  This week, organizations around the world are celebrating and honoring the people who serve and support customers.

Did you know that in 1992 the US Congress recognized the first full week of October as National Customer Service Week? The president of the United States endorsed this proclamation, writing: “to remain a leader in the changing global economy, highest quality customer service must be a personal goal of every employee in business and industry.” Celebrating great customer service is not limited to the US either; businesses around the world use this week to honor customer care professionals.

Here at RightNow, we like to pay tribute to our clients’ efforts to provide stellar customer experiences and say thank you for your continued business.

Also, we’d like to invite clients to participate in the RightNow Customer Service Week Video Contest. Over the years we’ve heard about some fantastic festivities that our clients have undertaken to celebrate Customer Service Week. From lunch time bar-b-ques and pajama days to luaus and pep rallies; this year, we want to see them!

Republished with author's permission from original post.

Jason Mittelstaedt
With RightNow since 2, Jason leads the global marketing team. He played a key role in transforming RightNow from a niche eService player into a publicly held company recognized as the industry's leading provider of complete SaaS CRM solutions.


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