Give Your Employees Thanks by Giving Them Skills


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If you are a leader, this is a good time to remind yourself about the importance of thanking your employees for the contributions they make on a daily basis.

The best organizations, and the best leaders, ask themselves on a regular basis how they can create better experiences for their employees so they can create better experiences for their customers.

Now more than any time in history, employees want skills that will make them more marketable. The type of skills and competencies that help them exceed the expectations of an internal or external customer.

Remember, those closest to the point and circumstance of an interaction most often times have the answers on how to make customer interactions more memorable and more seamless.

Are you providing your employees with skills and competencies that enable them to excel?

Click here for some key reminders on how to engage your employees to create exceptional customer experiences from the inside out.


Republished with author's permission from original post.

Peter Psichogios
Peter Psichogios is the President of CSI International Performance Group whose mission is to help companies create engaging employee and customer experiences. Prior to joining CSI International Peter served as an executive member of one of the largest Instructional System Association companies in the world. In this capacity, he led all the front-end analysis and worked directly with Dr. Ken Blanchard. Peter has been fortunate to work with the who's who of the Fortune 500, helping them deliver innovative learning, engagement and recognition solutions.


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