Empowerment Is the Key to Increased Employee Engagement

0
46

Share on LinkedIn

Every­one wants to feel like they make a dif­fer­ence at work. Every­one wants to feel that his or her opin­ion counts. That is where empow­er­ment comes into play. When you empower your employ­ees, you let them make key deci­sions regard­ing their jobs and cus­tomers. By giv­ing them some degree of own­er­ship over their work, you help to bring for­ward their good ideas. What’s more, you open the way for them to be more fully engaged in their work—and workplace.

Here are some help­ful tips to help you empower your employees:

  • Always treat your employ­ees as professionals.
  • Know your employ­ees’ strengths and areas of oppor­tu­nity. This will help you, the man­ager, with your expec­ta­tions of your employee.
  • Ini­tially, show your employ­ees how to do some­thing. Many times employ­ees do not react pos­i­tively to empow­er­ment because they sim­ply haven’t yet learned the nec­es­sary skill sets.
  • Ask employ­ees how they would do some­thing, rather than telling them how to do it.
  • Allow employ­ees to take some risks. This includes allow­ing them to learn from their mistakes.
  • Ensure that your employ­ees have all resources they need to be suc­cess­ful, avail­able to them.
  • Share your knowl­edge and tips with your employees.

Make your­self avail­able to employees—and recep­tive to their input. The tips above will help you encour­age and empower your employ­ees to take respon­si­bil­ity for their jobs and career devel­op­ment. On the other hand, if you do not empower your employ­ees, you may not be doing all you can to cre­ate a suc­cess­ful envi­ron­ment. This can lead to a lack of moti­va­tion and feel­ings of powerlessness.

Keep in mind that empow­er­ing your employ­ees doesn’t mean that you are com­pletely out of the loop. You want to make sure you main­tain con­tact with your employ­ees and always let them know you are avail­able for them. You don’t want to micro­man­age, but you do want to encour­age and main­tain healthy com­mu­ni­ca­tion between you and your employees.

Coach­ing Tip

Really lis­ten to what your employ­ees are telling you. It is hard to know what your employ­ees want and need if you do not truly hear and under­stand what they are say­ing. Set aside a des­ig­nated time to meet one-on-one with each employee at least once a month. Dur­ing your meet­ing, actively take notes on what your employee is say­ing and ask­ing. Your notes will help you to lis­ten more effectively.

To learn more about how to increase employee engage­ment and reduce employee turnover down­load this free whitepa­per “Best Prac­tices for Improv­ing Super­vi­sory Skills” .

Republished with author's permission from original post.

Monica Postell
Customer Satisfaction Expert @ Impact Learning Systems | Instructional Designer | Performance Improvement Specialist | Call Center Consultant | Artist | Global citizen and world traveler making the world a better place once class at a time.

ADD YOUR COMMENT

Please use comments to add value to the discussion. Maximum one link to an educational blog post or article. We will NOT PUBLISH brief comments like "good post," comments that mainly promote links, or comments with links to companies, products, or services.

Please enter your comment!
Please enter your name here