Empowering employees by ceding control MolnlyckeHC


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Lather, Rinse, Release – Let Employees Set Their Own Goals

#61 in the Green Goldfish ProjectMolnlycke Health Care

molnlycke healthcare green goldfish #61

Taken from a post by InnoSupport:

One of Europe’s leading manufacturers and suppliers of single-use medical products, allowed production teams to decide how to meet their goals. With the responsibility for quality products moved to individuals on those teams, nearly 70 percent of the company’s new products launch on time, compared with just 15 percent previously. As a result, the company will have quadrupled its shareholder value in only five years.

Today’s Lagniappe (a little something extra added for good measure) – A video from Molnlycke about solving a problem for a customer:

The Green Goldfish Project is a quest to find 1,001 examples of marketing lagniappe for employees. Green goldfish are the little signature extras given to employees. They help differentiate a company, increase employee retention and drive positive WoM.

Republished with author's permission from original post.

Stan Phelps
Stan Phelps is the Chief Measurement Officer at 9 INCH marketing. 9 INCH helps organizations develop custom solutions around both customer and employee experience. Stan believes the 'longest and hardest nine inches' in marketing is the distance between the brain and the heart of your customer. He is the author of Purple Goldfish, Green Goldfish and Golden Goldfish.


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