Differentiated Leadership Made Simple


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As I work with entrepreneurs and leaders in various organizations I come across people who are unmotivated to change.  In a recent blog post by Ed Kless, TCMOOTITATIWWWPWACUTC, he references the work of Edwin Friedman who focuses on Differentiated Leadership.  Use this insight to help yourself and to move your organization forward.

    The colossal misunderstanding of our time is the assumption that insight will work with people who are unmotivated to change.Edwin Friedman, A Failure of Nerve, p. ix

We’ll come across organizations and business leaders interested in growing their business to the next level and upon drilling further into their culture there is no motivation to change by some managers or employees. As Ed states, it is futile to try to change their minds because, well, it is their mind, not the business leaders’.

So take the next jump and ask the following question, “Are you  willing to admit that there is a possibility that the situation could improve in the future?”.  A ‘Yes’ is required; otherwise it would be futile to continue.

Video: Leadership development demystified…. it’s an emotional process of regulating one’s own anxiety! (Click on video to view..)

Triangulation Simplified:

Interested in sharing insights with other entrepreneurs or learning from the challenges of other peers…..start here


How can you become a Differentiated Leader? Are you open to the possibility of a better future? 

Republished with author's permission from original post.

Dick Wooden
CRM specialist to help you get the answers you need with sales, service, and marketing CRM software. I help mid-sized businesses select, implement and optimize CRM so that it works the way their business needs to work. My firm is focused on client success with remarkable customer experience, effective marketing and profitable sales using CRM strategy and tools.


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