Cool or not? I’m glad to welcome in 2011 with a first post that will rock your socks.
These 10 business models are different – one of them I even participated in- AirBnB and its been great. PatientsLikeMe – we’ve talked about in this blog earlier this year.
For those interested in customer connections – the maverick waves are coming. Maverick waves come into the coast of California – giant waves over 40 feet high. Some people shy away from them, others fly into to California to surf them. These business models are Maverick waves. Get ready for a wild ride.
Combining his own professional experiences working as a CEO with his extensive research and expertise as an international authority on customer relationships, author Bob Thompson reveals the five routine organizational habits of successful customer-centric businesses: Listen, Think, Empower, Create, and Delight.