Delivering Value to Clients Through Readymade vs. Custom Software Solutions


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Businesses in the software development industry often have to deal with the decision of whether to invest in custom software or choose readymade software solutions that fulfil their specific demands. Both approaches have advantages and disadvantages and the choice is determined by a variety of factors such as budget, requirements, timeframe and long-term goals.

Readymade software, often known as commercial software or off-the-shelf software, refers to pre-built solutions that can be easily purchased and set up. Custom software, on the other hand, is developed to exactly fit with the organisation’s workflow, procedures and specific business requirements, providing a tailor-made solution that maximises efficiency and productivity.

Let us discuss more on the customised & readymade software in this blog.

1. Understanding Customised Solutions

Bespoke or tailor-made software, frequently referred to as custom software, is developed from the base to meet the specific needs of a specific organisation or business operation. The customer and a group of software developers or a software development business team up towards it.

Customised solutions help businesses get their software built as per their specific unique requirements which results in them standing out from the competitors around. Here are a few of the examples of customised solutions:
-> Netflix
-> Amazon
-> Uber
-> McDonald’s

2. The Advantages of Customisation

Customised solutions come with a number of advantages. But in this section, we’ll look more closely at the key benefits of custom software:

  • Custom software is created especially to meet your needs and the needs of your business.
  • Best for long-term investment because you won’t have to pay for features you’ll probably never employ.
  • Since the custom software is made specifically for your company and will only be used within it, it is more secure against external attacks.
  • As the team that built the bespoke software will assist you both during the maintenance and updating process, you will receive a trustworthy technical support staff.
  • To streamline business operations, integrate your bespoke software with current enterprise software.
  • Flexible and easy to modify to meet your needs as a business and advance your growth.

3. The Challenges of Customization

In addition to the advantages of customisation, customised solutions have certain drawbacks that we should be aware of. Since they require more development and modification, custom solutions can have higher initial costs. This may require some major expenditure, especially among smaller businesses.

Overseeing complex software projects can be challenging too. Strong project management abilities and knowledge are needed to make sure the project stays on track and within budget.

4. Understanding readymade Solutions

Commercial or off-the-shelf software, frequently referred to as readymade software, is software that has already been developed and is ready to be installed or purchased. Usually created to offer services to a wide range of users in different industries, this software is made to fulfil general requirements.

Readymade solutions are cost-effective as no customisations are required. It also saves time as not much time is required in the deployment process. Here are a few of example of readymade solutions:
-> Sage
-> Tally
-> Tata Ex

5. The Advantages of readymade Solutions

Readymade solutions come with a number of advantages. But in this section, we’ll look more closely at the key benefits of the same:

  • Since the development costs of readymade software are borne by a wider range of customers, these solutions are typically less expensive upfront.
  • Compared to custom development, businesses can save time by implementing readymade software because it is easily accessible.
  • For the purpose of ensuring uninterrupted operation and issues, many off-the-shelf solutions offer ongoing customer support and frequent updates.
  • Reliability is largely guaranteed by the fact that established commercial software frequently has a history of successful implementations.

6. The Limitations of Readymade Solutions

Although readymade solutions have many benefits, they also have disadvantages. Such a solution might not be able to scale with your growing business or fulfil the demands of complex use cases. It may not always be appropriate for your needs. The fact that you will not own the software is among the worst.

The flexibility they offer is also limited because these solutions are frequently created with particular objectives in mind. Since you have little control over the software’s security features, security may also be a challenge.

7. Striking a Balance

Each decision has its benefits and drawbacks. Knowing what is “nice to have” and what is “an absolute must-have,” as well as how adaptable you are in adjusting to the solution and how much the solution should evolve with you, is what matters the most.

It can be difficult to strike a balance between readymade software and a solution that is specially designed for your particular requirements. Nonetheless, this choice is crucial and will have a big effect on the long-term development, flexibility and operational effectiveness of your company.

Let’s use a real-world scenario to illustrate how to strike a balance between the two. A client needed a tool that could handle product data from several sources and had certain capabilities including frontend integration for a simple user interface and AI-driven content development. The client’s initial goal was to maintain their current procedures while increasing automation and by productivity employing an Excel-based solution.

The proposed custom solution, which integrated their Excel procedures, was considered excessively expensive by them. As an alternative, they chose a larger competitor’s readymade solution. The end outcome? They compromised on aspects they once deemed “essential,” having to modify their procedures to match the software.

As a more affordable choice, off-the-shelf software was recommended. The customer had to adjust their internal procedures to conform to the new software, instead of having software specially designed to fit their current procedures, even though it could meet some fundamental needs.

Hence, companies should consider asking themselves the following questions in order to find a balance between the two:

-> To what extent does a readymade solution meet my requirements?
-> Is it easy and simple to use the readymade tool?
-> How flexible is my budget and what is it?
-> Do I want to stay in charge of the features and advancement of my software?
-> Will I be able to adapt my processes in order to make use of the new tool?

Answering the above question is the only solution to this challenge of balancing between the both.

8. Key Factors to Consider

The decision between customised vs readymade solution ultimately comes down to your goals for the future, budgetary limitations and specific business requirements. Think about the execution team’s skills, leadership support and strategic digitalisation approach. Remember that although readymade solutions are more convenient and economical, custom solutions give unmatched flexibility and control.

You can accomplish incredible things if you have the right software development partner. With the assistance of a properly chosen technology partner, you can make sure that your decision is in line with your business goals by understanding the perplexing marketplace of both custom and off-the-shelf solutions. Choosing a solution that propels your business forward in the digital era is crucial, regardless of whether it’s a readymade or custom-made solution.


Both customised vs readymade solutions come with their own pros and cons. The decision between readymade software and custom software is based on the long-term goals, financial constraints and particular needs of the business in question. Whereas readymade software offers rapid deployment and cost-effectiveness, custom software offers unmatched customisation and scalability. A thorough analysis of the benefits and drawbacks of each approach is necessary to arrive at a decision that best meets the goals of the business.

Vikrant Bhalodia
An Avid Writer by nature. People Ops & Marketing Strategist: Leader with 15+ years of experience in Organizational Capability Building and Marketing Success. Having passion towards technology and with multi-functional experience at WeblineIndia, a leading Software Development Company based in USA and India, Vikrant loves sharing insights on optimizing the success and internet visibility of the customers’ businesses.


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