Customizing the XRM Platform


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On a monthly basis, I deliver a one-day live online class I wrote, Customizing Dynamics CRM and the XRM Platform. It’s designed for power-users, customizers, IT professionals and developers who need to … well, customize Dynamics CRM. I’ve got a detailed outline you can see on the Dynamics CRM Essentials landing page, but there’s also an 8-minute video I just made that describes it.

Here’s a link to the video.

Here it is embedded. Enjoy:

Republished with author's permission from original post.

Richard Knudson
Richard Knudson is a Dynamics CRM consultant and instructor, and has a special interest in cloud computing and helping organizations realize the potential of social CRM. His company, IMG, specializes in helping businesses implement and customize the Dynamics CRM platform.


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