If I ask you what you’ve aligned your employee recognition program with, can you tell me? If you have a general answer like “we want to create a culture of recognition” then I’m going to challenge you to think harder.
Think about it. Does your employee recognition program support core customer outcomes? Is it tied to a key business process or goal?
Companies don’t exist without customers. You can’t go wrong when you align your employee recognition program with outcomes directly tied to the customer or customer experience.
Do you agree?
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