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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
Authors
Top Authors
Top Authors by Topic
Advisors
Hall of Fame
Author Directory
Free CX E-Book
Home
Content Type
Interview
Page 8
Interview
Havas CX’s X Index offers a new and holistic view of a brand’s customer experience
Adrian Swinscoe
-
April 15, 2021
Sales Pipeline Radio, Episode 242: Q & A with Dalton Van Hatcher & Madison Mobley @madisonlmobley
Matt Heinz
-
April 14, 2021
After Hours with PepsiCo’s First Chief Design Officer – Mauro Porcini
Braden Kelley
-
April 7, 2021
Sales Pipeline Radio, Episode 241: Q & A with Drew Chapin @drewchapin
Matt Heinz
-
April 7, 2021
Getting closer to customers means connecting with them irrespective of the logistics – Interview with Bansi Mehta of Koru...
Adrian Swinscoe
-
April 7, 2021
Sales Pipeline Radio, Episode 240: Q & Brian Trautschold @BTrautschold
Matt Heinz
-
March 31, 2021
Secrets of Customer-Centric Success — Interview with Jeff Puritt, CEO of TELUS International
Bob Thompson
-
March 26, 2021
Sales Pipeline Radio, Episode 239: Q & A Brendon Cassidy @CoSell_io
Matt Heinz
-
March 24, 2021
Delivering empathetic customer experiences will require us to move from fuzzy into action – Interview with Joyce Kim, Chief...
Adrian Swinscoe
-
March 23, 2021
Amazing Business Radio: Neil Baum
Shep Hyken
-
March 18, 2021
Sales Pipeline Radio, Episode 238: Q & A with Subbu Vempati @ svempati & Judy Ash @judya2004
Matt Heinz
-
March 17, 2021
Journey analytics and orchestration is helping brands stop doing stupid stuff – Interview with Mark Smith of Kitewheel
Adrian Swinscoe
-
March 15, 2021
Interview: Creating a Clean Experience
Jim Tincher
-
March 11, 2021
Sales Pipeline Radio, Episode 237: Q & A with Susan Finch @susanfinchweb
Matt Heinz
-
March 10, 2021
Sales Pipeline Radio, Episode 236: Q & A with Justin Shriber @jshriber
Matt Heinz
-
March 4, 2021
We need to talk about customer service’s “messy middle” – Interview with Michael Ramsey of ServiceNow
Adrian Swinscoe
-
February 26, 2021
Solving language based customer service inequalities – Interview with Vasco Pedro of Unbabel
Adrian Swinscoe
-
February 19, 2021
The power of personalised videos to drive engagement at all stages of the customer journey – Interview with Matt...
Adrian Swinscoe
-
February 10, 2021
From an award winning chef to CX Leader of the Year 2020 – Interview with James Scutt of the...
Adrian Swinscoe
-
January 30, 2021
Where the magic happens when it comes to improving customer outcomes – Interview with Stacy Sherman
Adrian Swinscoe
-
January 25, 2021
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Page 8 of 57
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John Goodman
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May 14, 2024
CX Design: What Can Companies Do to Compete with Tech Giants? – Part II
Ricardo Saltz Gulko
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May 14, 2024
[Research Round-Up] The Latest From NetLine On B2B Content Consumption
David Dodd
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May 14, 2024
What Consumers are Saying About AI and Customer Service
Ori Faran
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May 13, 2024
Visual Customer Service Can Be Transformative For Banks
Dianne McCoubrey
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May 13, 2024