Do you give the front line folks a seat at the table to identify when they need to go the extra mile?
And do you enable them to go there (without having to ask for permission)?
Read More: The Front Line Can Become the Hero…
Do you give the front line folks a seat at the table to identify when they need to go the extra mile?
And do you enable them to go there (without having to ask for permission)?
Read More: The Front Line Can Become the Hero…
Republished with author's permission from original post.
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