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Zoe Dowling

Zoe Dowling, Ph.D.
Zoe Dowling, Ph.D. is FocusVision’s SVP of research. With a background across industries, she has concentrated on the online world since the 1990s. She specializes in respondent engagement for web and mobile surveys, and qualitative approaches related to online communities and interview techniques. She is a regular speaker on topics relating to consumer insights, new technologies and storytelling.

Data Rich but Insight Poor: How Companies are Missing The Point

Customer insights are crucial to a business’ success and there are massive benefits of integrating more customer insight, namely delivering high quality, relevant customer...

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