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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
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Posts by Warren Storey
Warren Storey
Warren Storey
ICOM
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A Brand by Any Other Name: Five Steps to Woo Back New Private-Label Shoppers
Warren Storey
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January 13, 2011
It is hard to put a label on consumer purchase behavior these days, what with Americans pulling out of the recession. But one thing...
Picture of Health: Capturing a Market with Un-Standard Procedures
Warren Storey
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October 1, 2010
A new condition seems to be spreading among consumers and how they gather their health information. While most still prefer to go to the...
Now With More Coverage! New and Improved Ways to Win the CPG Consumer
Warren Storey
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September 13, 2010
Here is another reason why marketers should think twice about their media basket: Turns out the new-and-improved channel for receiving household product information may...
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Mastering the Digital Landscape: Crafting a Winning Social Media Marketing Strategy in 2024
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May 2, 2024