Trey Simonton | CustomerThink

Home Authors Posts by Trey Simonton

Trey Simonton

Trey Simonton is the chief revenue officer at MadCap Software, Inc. He is an enterprise sales leader with 20-plus years of experience in working with CFOs and CMOs to understand the top trends that influence corporate investments and develop dynamic new business opportunities.

Five Strategies for Building Customer Value with Digital Content

Trey Simonton - August 25, 2023

The need to drive customer loyalty through digital interactions has never been higher. Executives surveyed by McKinsey on average expect digital revenues from e-commerce...

New Posts

Enhancing the Customer Experience through the Human-Machine Connection

Amit Patel - May 9, 2024

What Global Brands Get Wrong About the Customer Experience

Keith Kmett - May 9, 2024

Is problem knowledge more important than product knowledge?

Bob Apollo - May 9, 2024

How Overall Customer Experience Shapes Customer Support Satisfaction

Larry Alton - May 9, 2024

Blue ocean thinking

Steve Curtin - May 9, 2024

MarketPlace

Featured Listings

Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.

Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.