Sreeram Sreenivasan is an Entrepreneur and Digital Marketer with 5+ years of experience. He has helped many Fortune 500 companies in a wide range of areas such as Business Consulting, Sales & Marketing strategy. He's passionate about Entrepreneurship and Online Marketing. He writes at Fedingo Marketing Blog to help Small businesses and Marketers succeed every day.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.