Sarah E. Brown
Sarah E. Brown is the Senior Manager of Growth Marketing at ServiceRocket, which helps fast-growing software companies help their customers get the most out of their software through training, utilization and support.
Customer Success teams already have an array of software solutions at their disposal to increase renewals, customer lifetime value (CLTV) and mitigate churn. Gainsight,...
The ultimate goal of customer training for fast-growing-software-companies (FGSC’s) is driving customer behavior leading to a significant return on investment through your app. According...