Donal Daly
Donal Daly
Donal is Founder and CEO of The TAS Group the creators of the Dealmaker intelligent sales software application. Donal also founded Software Development Tools - acquired by Wall Data (NASDAQ: WALL), NewWorld Commerce, The Customer Respect Group and Select Strategies. Donal is author of five books including his recent #1 Amazon Bestseller Account Planning in Salesforce. He can be found on his blog at www.thetasgroup.com/donal-daly-blog or on Twitter @donaldaly
10 Steps to Intelligent Social CRM for Sales
For those who care about CRM, Social CRM is one of the hot-topics of the moment. Indeed there is so much written about Social...
My name is Donal, not Donald – not that you care
Hi, my name is Donal – it’s not Donald. It’s pronounced dough-nul, with the emphasis on the first syllable, like in doughnut. Not the...
Delighting your customer is not optional
In 1995, I read a book called Discipline of Market Leaders by Michael Treacy and Fred Wiersema. This publication was highly lauded, and I...
Social Media Field of Dreams – They Will Come
<imgx style="float:left; margin-right:10px" src="http://sales20network.com/blog/wp-content/uploads/2010/04/iStock_000002167337XSmall-baseball-300x225.jpg" width="210" height="158" /> I’m sure many of you will remember the awesome 1989 film Field of Dreams starring Kevin Costner, James…
In memory of C.K. Prahalad
When you encounter excellence in an area that’s of real interest to you, you feel that your life is enriched. Along with music, technology...
A Questioning Model for Sales
It was Albert Einstein who said, “The important thing is to not stop questioning”. I don’t think Einstein answered the survey I posted on...
Don’t ever buy a Sales 2.0 ‘Tool’
Everyone, especially men, seems to love the tooling analogies in business. “That’s a great tool for the job.” “This is an extra tool in...
Hey, have you thought about my perspective?
It was Alan Kay who said “Perspective is worth 80 IQ points”. I was reminded of that recently when I was discussing with...
There are only 2 reasons why you lose a sale
One of the issues that I’m often asked about is how to improve Sales Win Rate. Sometimes the question is presented as “What’s a...
If 6 was 9: Reprise – The Key to Survival and Explosive Growth
This post harks back to one I wrote last year seeking to uncover when situations are not always as they seem in a sales...
How to use Google effectively – 14 tips to save you time
The fabulous thing about Google is that somewhere, somehow, you can find out pretty much most things. Sometimes, you get the answer you need...
What motivates a salesperson – the results are in!
There is much debate about what makes a good sales person, or indeed whether you can actually ‘make’ a good sales person. The debate...
What’s the biggest frustration for sales managers?
Front-line sales management can be one of the toughest jobs. In many ways, you’ve a lot of responsibility – but you’re dependent on...
Avoid errors, improve results. Make a list, check it twice
In his recent book The Checklist Manifesto, Dr. Atul Gawande says “The volume and complexity of what we know has exceeded our ability to...