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Rob Lee

Location Based Marketing. It’s not just for Retailers.

Rob Lee - February 10, 2011

This past Holiday season we witnessed location based marketing starting to fulfill its promise The huge growth of Smartphones feeding the empowerment of proud, app...

Doing More with Less in the Contact Center

Rob Lee - November 2, 2010

I'm always encouraged when our customers discover ways of using our solution that we never envisioned, but add value in unexpected ways. I was...

New Posts

Use Knowledge Graphs to Improve Experiences Throughout the Customer Journey

Seth Earley - April 30, 2024

How to zohotize a global business

Thomas Wieberneit - April 30, 2024

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Mukesh Gupta - April 30, 2024

5 mistakes to avoid in Consumer Duty outcomes testing

Charlie Williams - April 30, 2024

The Bright & Shiny B2B Customer Experience Map

Michael Hinshaw - April 30, 2024

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