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Rick Mans

Rick Mans is a social media strategist at Capgemini, working on national and international cases for several (Fortune 5) customers. He lives and loves social media, helping people and enterprises in using social media in a way that adds value for them.

Social Media and Operations

Rick Mans - September 6, 2010

Can social media help to enhance efficiency? To achieve the same results with fewer resources? To achieve better results with the same resources? To...

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