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Randy Mercer

Randy Mercer
Randy is an omnichannel product content expert with over 15 years of industry experience. He leads 1WorldSync’s global product management and solution architecture teams, aligning the company’s portfolio with current customer needs and emerging market trends. A frequent commentator for national and trade media outlets covering retail and ecommerce news, Randy leverages his extensive background in item data and content alignment, e-commerce application development and solution design to guide 1WorldSync’s strategic product roadmap and vision.

From questions to conversions: The surprising impact of Q&A sections on e-commerce success

About 74% of online shoppers regularly read Q&A sections on a product detail page (PDP) before committing to a purchase. Why? Because Q&A responders...

Seeing is Believing: How user-generated visuals unlock Gen Z’s purchase power

Consumer trust has become the modern-day holy grail for brands and retailers in the era of endless online shopping choices. If a product listing...

From 2D barcodes to AI: Navigating the trends impacting retail in 2024

The retail landscape continues its dynamic evolution, driven by the unprecedented array of choices available to consumers and heightened reliance on comprehensive product content...

Building customer trust with accurate, accessible product content

Omnichannel shopping puts more power in the hands of consumers, providing endless options for researching and purchasing products. But with great power comes great...

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