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CustomerThink
Editor’s Pick
Engagement
Digital Marketing
Sales Performance
Service and Support
Social Business
Experience
Customer Journey
Customer Loyalty
Customer Strategy
Omnichannel
Personalization
Voice of Customer
Technology
Contact Center
Customer Analytics
Leadership
Chief Customer Officer
Employee Engagement
Innovation
Performance Metrics
Content Type
Article
Column
Blog
Interview
Think Tank
News
All Content
Authors
Top Authors
Top Authors by Topic
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Posts by Nicholas Klisht
Nicholas Klisht
Nicholas Klisht
TD
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Great user experience is like a great performer (watch for the triple threat).
Nicholas Klisht
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March 31, 2017
If you've watched movies, TV shows or listened to music recently, you've likely come across a triple threat performer. A performer that can sing,...
Three Predictions for 2017
Nicholas Klisht
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January 18, 2017
You can't predict the future and neither can I but we can evaluate the trends. Using current trends, guessing if they will continue or...
Creating Engaging Meetings For Millennials
Nicholas Klisht
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June 21, 2016
Running a productive meeting is difficult. You can't get everything done that you want to accomplish. It's all because of the Millennials in the...
5 Questions To Ask Prior To a Customer Experience Change
Nicholas Klisht
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February 19, 2016
Customer experience professionals have one goal in common. Improve or create the best possible experience. There is no such thing as a magical perfect...
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October 5, 2024