News Editor
News Editor
CustomerThink offers a free news posting service for press releases relevant to our community. To submit your press release to our news editor, send an email to [email protected] with the press release headline and main content in the email subject line and body, respectively. That's it! Approved press releases will appear in our news category within one business day of submission.
Tech Mahindra Partners with Google to Launch Generative AI Powered Email amplifAIer
Solution will drive significant improvement in agent productivity and will drive improved agent and customer experience
GoTo implements AI to drive improved customer experience
GoTo Contact Center expands insight capabilities with AI Chat Analysis
Introducing SOCi Genius Social | Engagements: Elevating Brand-Customer Interactions with AI-Powered Precision
Leading the way in social media engagement, SOCi offers Beta opportunity for latest Genius enhancement
Xactly Announces Xactly AI Copilot, a Next-Generation AI Engine Transforming Revenue Process Management
Xactly AI Copilot Empowers Revenue Organizations with Unparalleled Insights and Optimization Opportunities
Cognigy Unveils Its Knowledge AI Solution for Enterprise Customer Service
Harnessing the Power of Generative AI, New Question and Answer Technology Delivers Ability to Create AI Agents in a Fraction of Time
SymphonyOS closes $1 million pre-seed fundraising round, elevating strategic marketing for creators and managers
Fundraising round includes Spice Capital, GoldHouse Ventures, LVRN Records, Guin Records
Quadient Invests in Artificial Intelligence Capabilities Leveraging Microsoft Azure AI Services to Power up its Cloud Platform
Integration of generative AI into Quadient's cloud platform will further contribute to transforming the way organizations engage with their customers
Bloomreach Announces Clarity™: The First E-Commerce AI to Connect Every Customer to Personalized, Human-Like Product Expertise — Anytime, Anywhere
A revolutionary conversational shopping product built for a new world of e-commerce, powered by the latest advancements in generative AI and large language models
Propel Software Delivers Rapid Implementation and Time to Value with Summer ’23 Release
New Go-To-Market Best Practice Solutions Counter Market Challenges Deploying Customers with Speed and Ease
Clari to Acquire Groove, Cementing Revenue Platform Leadership
Expands platform to meet customer demand for tech consolidation and revenue acceleration
Dropit Introduces Smart Returns, An AI-Powered Returns Management Solution Helping Retailers Maximize the Value of Every Return
Dropit’s AI-powered technology determines the most efficient return location, reducing cost, time and waste for retailers
Freshworks Unveils AI-Powered Customer Service Suite with Freddy Generative AI Integration
Customer Service Suite brings together self-service bots, agent-led conversational messaging, and automated ticketing management in an all-in-one solution
CloudSponge Announces Integration with Gather Platform to Fuel Word-of-Mouth Growth for E-Commerce Websites
E-commerce website owners now have an unparalleled word-of-mouth tool to simplify the referral sharing process
ClearSale Launches Brand Protection to Stop Phishing, Fake Accounts, and Counterfeit Products
AI-Driven SaaS Platform Continuously Detects and Reports Impostors to Reduce Fraud, Protect Brand Reputation
InMoment Awarded Patent to Solve the CX Industry’s Most Expensive Data Management Problem: Processing Large-Scale CX Data
Patent includes the only automated Workflow application and engine in the industry to prepare data from its point of origin
HumanFirst Raises $5M to Transform Conversational Data into Better Business and Artificial Intelligence with Low-Code Data Productivity Suite
New funding led by Panache Ventures is set to bolster HumanFirst's team and enhance its LLM features, empowering AI-driven business insights
ServiceNow expands generative AI capabilities with case summarization and text-to-code to drive speed, productivity, and value
Powered by ServiceNow LLMs, both features are purpose-built for the Now Platform and are designed to alleviate repetitive work and significantly improve productivity
Celebrus Announces Significant Enhancements in the Realm of AI and ML
New Version Brings Bot Detection, New ML Models, Profile Builder for Generative AI
Sagacity launches Datawise for Microsoft Dynamics and Shopify users
Embedded automated cleansing tool provides data quality and accuracy in under an hour
People.ai Boosts AI-Driven Insights In Microsoft Sales Copilot Through New Integration
People.ai helps Microsoft Sales Copilot customers harness the power of generative AI to boost productivity, tighten deal execution, and win more revenue