Home Authors Posts by Nelson Molero Ferrer

Nelson Molero Ferrer

Nelson Molero Ferrer
Nelson Molero Ferrer, at present is Customer Experience Expert, he has held directives positions in the sectors of Distribution in companies like Shell Oil Company (TQL) and British Petroleum (BP Lubrizulca), always oriented towards enhancing the client experience. As a technologist of profession, the systematization of processes and their technological derivations have always been his passion. And this constant searching for approaching the technological world to the people, is what has bringing him towards the world of the Customer Experience.

SmartHospitals Are Implementing Patient eXperience Management (PXM)

The evolution in customer service in the commercial sector had a positive...

New Posts