Maureen Beattie is a Marketing Strategist at Integrate. She has a mild obsession with demonstrating return-on-investment for marketing campaigns. Her top priority is providing value to customers through the elimination of laborious tasks and creating an easier, clearer path to maximizing the best results.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.