Mario Matulich
Mario Matulich
Mario Matulich, President of Customer Management Practice (CMP), has over 17 years of experience in the CX industry and offers a diverse commercial understanding in a variety of industry verticals across the customer management sector. He is well-versed in market research, product development, sales, marketing, and operations, in addition to cross-functional management and leadership development.
The Future of CX in Retail
As 2024 unfolds, the dynamic landscape of retail invites the evolution of how retailers approach customer experience (CX). Businesses are eager to provide customers...