Laney Pilpel
Laney Pilpel
Laney Pilpel, Director of Client Operations at AG Salesworks, began her professional career with the company in 2006 as a Business Development Representative and was promoted to her current role in July 2011. A graduate from Bryant University with a Bachelor of Science degree in Marketing, Laney is a lifelong New Englander, growing up in Connecticut and currently living in Salem, Mass. Laney's daily responsibilities include inside sales team oversight, reporting, training, ongoing contact list development and refinement, and managing the overall success of daily client engagements.
Inside Sales Managers: Are You Like Your Best Boss?
Do you ever ask yourself the question: "What characteristics would my team use to describe me as a boss?" If you haven't, it's a...
3 Reasons to Delegate When Managing Your Inside Sales Team
About a year ago as I was frantically running through the office looking overwhelmingly stressed from my workload, my boss said to me, "Not...
How to Attract and Retain Inside Sales Millennials
There's been a lot of talk about millennials recently. In case you aren't familiar with this term, a millennial is used to describe a...
Have You Tied March Madness to your Inside Sales Team Contests Yet?
I'm going to be honest, I never really get into March Madness. Sometimes I'll fill out a bracket, picking teams based on which color...
10 Ways To Create The Ideal Environment For Your Teleprospecting Team
In the industry, we talk a lot about how to create the best environment for teleprospecting teams, from a day to day perspective, that...
How Teleprospecting Can Increase Your Brand Awareness and Reach
I recently came across a blog post, 5 Tips for Better B2B Branding which shared some great insight for marketing professionals on how to...
When Hiring Teleprospecting Reps, What Are The “Must Haves” On Your Checklist?
My husband and I have been considering purchasing a new home. Every Sunday we go to open houses and review our "must haves" before...
Is There A Time And Place For Micromanagement Of Your Teleprospecting Team?
Okay, okay - before you disagree with me, hear me out. Last week I was battling with a horrible thought – I questioned whether...
How To Bridge The Gap Between Inside And Outside Sales Reps
As I reflect back on client hurdles from last week, the popular challenge of how to successfully align inside and outside sales reps comes...
3 Objections to Expect When Adopting Auto Dialer Software For Your Inside Sales Team
A few minutes ago I was eavesdropping on two BDRs that were recording their voicemails to use with our new auto dialer software. In...
Inside Sales Reps – Are You Losing Prospects Over Their Objections?
Last week, a friend of mine sent out a link to Cold Call Me Maybe on Tumblr. If you're in sales and haven't seen...
What’s On Your Sales And Marketing Program Wish List For 2013?
It's December 3rd and the most wonderful time of year has begun. The malls are packed, the trees are lit and holiday music is...
Are you Utilizing Calling Efforts to Drive Attendance to Your Next Event?
Something I find clients ask pretty regularly is, "Would you guys call into this list to help drive attendance to an event of ours?"...
Is Your Sales Team Making The Most Out Of Your Contract Renewals?
If you've checked out any of my previous blogs, you may know that I typically blog about a hot topic of discussion that had...
Stop Being Scared Of Change When Managing Your Inside Sales Team
My wedding date is quickly approaching and I couldn't be more excited as everything seems to be coming together with November 24th quickly approaching....
List Development Is A Valuable Piece To The Inside Sales Puzzle
Last week was a whirlwind kind of week. I would have done anything just to have a few extra hours in each day. Along...
Are You Equipped To Handle Inside Sales Turnover?
Recently I was doing research regarding turnover rates for inside sales representatives and I came across an interesting quote from Trish Bertuzzi, President of...
Is Your Inside Sales Team Married To The “Top-Down” Sales Approach?
I was recently reading a comment posted on Linkedin that really caught my attention. The comment was in response to a question about how...
Inside Sales Monthly Success Tips: Two Perspectives (A Manager’s View)
Meeting and exceeding monthly goals is an obvious priority for all sales reps and sales managers. Every day we continue to read and share...
Inside Sales Monthly Success Tips: Two Perspectives
Meeting and exceeding monthly goals is an obvious priority for all sales reps and sales managers. Every day we continue to read and share...