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Lesley Lykins

Lesley Lykins
Lesley Lykins is the director of Member Engagement at the Customer Experience Professionals Association, hired to deliver world-class service and value to its members by engaging them in networking and steering the development of the association's products and opportunities. CXPA is rapidly growing as the discipline develops and Lesley is tasked with ensuring members can easily connect and find the resources they need to develop in this profession.

Building an Online Community: Lessons Learned from the Customer Service Experts at CXPA

“The cobbler’s children have no shoes.” Those who can, do, those who can’t teach.” Our society is full of these sayings, alluding to the...

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