Kelechi Okeke

5 Things You Can Do Every Day to Up Your Customer Service Game

In terms of personal development, a career in Customer service is one of the most rewarding careers in our time, this is because most skills required to effectively render Customer service are people skills, and these skills are as useful in the growth of...

Drawing The Line Between Doable And Outrageous Customer Requests

While it is essential to go above and beyond our call of duty to provide positive and exceptional Customer experience, it important to also note that some Customer requests are not just doable. Some customer requests can be strange and downright puzzling, if you're...

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