Karel Murray (http://www.Karel.com) is a Certified Speaking Professional, author of "Hitting Our Stride: Women, Work and What Matters" and business trainer who helps women entrepreneurs and executives balance their work/personal lives AND improve their overall productivity. Now, you can listen to her exciting, free interviews that will help you maintain and sustain a healthy business and a healthy lifestyle at http://www.JustForAMomentPodcast.com
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.