John Cass
John Cass
John Cass is Senior Online Marketing Manager for SDL, he has 20 years experience in digital marketing. He is also a blogger and wrote the book "Strategies and Tools for Corporate Blogging". John has responsibility for the online marketing strategy for the SDL brand, content marketing, blogging strategy, SEO, PPC, community management and social media. You can find him on Twitter @johncass
17 Sacred Cows of Customer Experience
A colleague of mine at SDL, David Ashton, recently published a blog post about the six sacred cows of customer experience, really a series...