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Donald Smith

Donald (Don) Smith, CBPP, CPE
I believe that all business is shifting to co-creating value with employees, customers and partners. By harnessing the power of co-creation, we can make our organizations more nimble, more responsive, and best positioned to create long term value while ensuring relevance into the future. I draw on a vast range of experience from Fortune 500 IT leadership to several successful entrepreneurial ventures, as well as running a non-profit. I'm a Certified Business Process Professional (CBPP) and Certified Process Expert (CPE).

Innovation is NOT Dead — It’s Destructive!

The pundits are at it again. Last week the Wall Street Journal introduced its series "The Innovation Paradox." The first article, "The Economy's Hidden...

The Moment of Truth: A Co-creation Perspective

“Words are made for a certain exactness of thought, as tears are for a certain degree of pain. What is least distinct cannot be...

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