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Ferran Herraiz Faixo

Ferran Herraiz Faixo, Ph.D
Ph.D in Business & Management. Get my articles in https://www.researchgate.net/profile/Ferran_Faixo

Digital Strategy and Customer Experience (EU28 case).

As a country; where are your resources located? Customer experience (CX) is at the core of strong digitalization (SD). The gradual and unstoppable annexation of...

Does your Digital Strategy include your Customer?

In a digital world and experience framework, what kind of game does your company and employees tend to play? When company decides to enter the...

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