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Don MacLennan

Don MacLennan
Don MacLennan is co-founder and CEO of Bluenose Analytics. Don is passionate about analytics and insights that lead to great products. He has held leadership roles in several subscription-based businesses, where he came to understand the importance of customer engagement and loyalty. He started Bluenose with the desire to help other vendors build great products and delight their customers.

Your Company’s Road to Success: 4 Requirements to Look for When Hiring a Customer Success Manager

Customer Success, which was once an uncharted, exciting new territory is becoming more and more commonplace. As your SaaS businesses grows and expands, you...

SaaS Will Flourish Even More in the Enterprise

The Salesforce IPO in 2004 was just the beginning of a massive revolution in the technology industry and the revenue models...

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