Home Authors Posts by Dennis Empey

Dennis Empey

Dennis Empey
Dennis Empey is senior vice president, Service Delivery at Echopass, the #1 Software as a Service (SaaS) provider of cloud-based contact center solutions to large enterprises. For more information, visit www.echopass.com; LinkedIn: http://www.linkedin.com/company/echopass; Twitter: https://twitter.com/echopasscorp; Facebook: https://www.facebook.com/EchopassCorp; and YouTube: http://www.youtube.com/user/echopasscorp.

PCI DSS Compliance and Call Recording

A couple of weeks ago, Aberdeen Group's Omar Minkara wrote about the risks of call recording in the contact center, offering tips to help...

New Posts