Home Authors Posts by Debmalya Dutta

Debmalya Dutta

Debmalya Dutta
Capgmeini
-

No One Owns the Guest, but Someone Always Owns the Moment

Debmalya Dutta -
Disney's Boyle quoted this in the recent Forrester's Marketing Forum , 2010 - "No one owns the guest, but someone always owns the moment" Let's...

Use Location Based Content to take Engagement to a different level

Debmalya Dutta -
Why is Location Based Social Networking catching on? Networking inherently satisfies our social engagement needs or like Abraham Maslow would have put it – Every...

New Posts

MarketPlace

Featured Listings

The 90 Days Roadmap to CCXP offers key benefits for Customer Experience professionals
In need of continuous professional development and certification? The 90 Days Roadmap to CCXP blended-learning program encourages ongoing growth in CX, keeping you updated on the latest trends and best practices in Customer Experience. Get full preparation for professional certification as a CCXP or CXS. Join before the kickoff session begins!

The Petrova Experience CX Strategy Conference, 10/1, in NYC
Celebrate CXDay with New York Times, Aibnb, JetBlue, Pfizer, more.

Hooked On Customers: The Five Habits of Legendary Customer-Centric Companies
CustomerThink founder and author Bob Thompson reveals the five organizational habits of successful customer-centric businesses.

© 1998-2024 CustomerThink