Former pro tennis player and Silicon Valley exec. "Dad" of Dear Mishu (https://instagram.com/dearmishu), a Micro-Influencer and Advice Columnist based on… my dog. Sharing my experience with marketing innovation and social media marketing with brand owners and managers. Organizer of the North Carolina Social Media Brainstorm Meetup. Listen to me on Social Launch at http://dearmishudad.com/podcast/ and my brand new online Influencer Marketing MASTERY Course at https://www.udemy.com/influencermarketing/. I was presenting and teaching at the recent http://startupsummitnc.com
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.