For over 25 years I have provided corporate consultations, helping hundreds of men and women realize their professional and personal goals. I regularly speak at national business meetings, deliver comprehensive workshops to corporate groups, and offer private consultations on executive presence, business etiquette, dress and dining.
Leader's Guide to Contact Center Excellence
Plan smarter with this ultimate guide to contact center management and technology. Learn how to reduce agent turnover, win talent, and tap into emerging tech trends. Don't miss: 6 talent and ops strategies.
Customer Success: The North Star for CX Leaders
CustomerThink research finds just 25% of Customer Experience (CX) initiatives can show business value. Explore how Customer Success can be used as a "North Star" to create value for your customers and improve CX ROI.