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Chris Randall

Chris Randall
Chris Randall is responsible for managing ResponseTek's global customer base as well as the team of senior consultants and project managers who service these customers and design their CEM programs. Chris has been with ResponseTek since 2001 when the Listening Platform was brought to market.

Give the People What They Want: Customer Choice, Loyalty and Retention

The consumerization of IT and the explosion of mobile devices have created significant expectations in the consumer’s mind. For instance,...

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