Brad Linville
Brad Linville
As senior vice president, Brad is responsible for the management of client relationships in the communications and technology industries. This includes all aspects of the relationship, from business development through design, implementation and analysis of specific programs, and strategic deployment and alignment consulting to maximize the use of the information. He plays an active role in translating program findings and conclusions into actionable recommendations and works with client executives, management, and employees to facilitate the implementation of quality improvement strategies.
Mapping the Customer Journey
Journey mapping is a relatively recent term – one that's generating a lot of buzz in the market. This activity, in all its...
The Payoff from Mentoring
Through our employee loyalty program here at Walker this year, a priority that was identified was an increased focus on mentoring. As such,...
Branding and the New Girl
In this week's season premiere of "New Girl" (Tuesdays on FOX), one of the main characters, Schmidt, after a summer of problems, decided he...