Bill Lee
Bill Lee
Bill Lee is author of The Hidden Wealth of Customers (Harvard Business Review Press, 2012). He is also CEO of Customer Reference Forum, and has spent the last eight years building vibrant communities of customer advocacy professionals. His conferences have attracted leading global ?rms, such as Microsoft, Apple, Wells Fargo, McKesson, Salesforce.com and others.
Are You Putting Your Rock Star Customers to Work?
Six Things You Need to Know About the Powerful Growth Engine Hidden Right Under Your Nose If you think of your customers only as buyers...